Contact us

Contact Bunny Financial

Reach the right team.

Send questions about the Bunny protocol, decentralized exchange, liquidity pools, token infrastructure, technical documentation, partnerships or responsible security disclosure.

Send a Message Open Knowledge Base
Never include a private key or wallet recovery phrase in a message.
Request Routing
Contact method Official request form
01
Protocol question DEX, pools, token launch or app functionality
Product
02
Technical inquiry Documentation, architecture or integration
Technical
03
Partnership request Ecosystem, research or infrastructure collaboration
Business
04
Security disclosure Potential vulnerability or technical security issue
Private
Open Contact Form
01 Use official channels

Submit requests only through verified Bunny pages.

02 Protect credentials

Never share private keys or wallet recovery phrases.

03 Include context

Describe the network, module and exact issue clearly.

04 Verify replies

Treat unsolicited direct messages as potentially fraudulent.

Before contacting us

Clear requests are easier to investigate.

A useful support request identifies the relevant Bunny module, blockchain network, public transaction information and the result the user expected to see.

For general questions, review the Knowledge Base and protocol documentation first. Many wallet, swap, liquidity and token launch concepts are explained there in detail.

For transaction-specific questions, provide only public technical information such as a transaction hash or public wallet address. Never disclose confidential wallet credentials.

Contact categories

Select the topic that best matches your request.

Choosing the correct request type helps separate protocol support, technical review, business communication and security disclosures.

01 / GENERAL

General Inquiry

Questions about Bunny Financial, website information, educational resources or the wider protocol ecosystem.

Website Resources General
↗
02 / PROTOCOL

Protocol Support

Questions involving the Bunny App, decentralized exchange, liquidity pools, wallet access or token launch workflows.

DEX Liquidity Token
↗
03 / DEVELOPMENT

Technical and Developer

Inquiries about protocol architecture, documentation, open-source resources and integration concepts.

Documentation GitHub Integration
↗
04 / SECURITY

Security Disclosure

Private reporting for potential vulnerabilities affecting a Bunny interface, contract, repository or documented workflow.

Private report Vulnerability Evidence
↗
05 / PARTNERSHIPS

Partnerships

Structured proposals involving blockchain infrastructure, research, education, integrations or ecosystem collaboration.

Ecosystem Research Collaboration
↗
06 / SELF-SERVICE

Knowledge Base

Find explanations of wallet connections, token approvals, swaps, liquidity pools, smart contracts and token launches.

Guides Security DeFi basics
↗

Send a message

Provide enough context for a useful response.

Describe the issue clearly and include only public technical information. Sensitive wallet credentials must never be submitted.

  • 01
    Select the most relevant inquiry category.
  • 02
    Identify the Bunny module and blockchain network.
  • 03
    Explain what happened and what result you expected.
  • 04
    Include a public transaction hash when relevant.
Contact Bunny Financial Complete the form using accurate, non-sensitive information.
Official form

Do not include a private key, recovery phrase, password or any other confidential wallet credential.

A useful support request

Structure the message around verifiable information.

Clear technical context can reduce unnecessary follow-up and help separate interface issues from wallet or blockchain behavior.

01

Module

Identify the Bunny feature you were using.

02

Network

State the blockchain selected in the wallet.

03

Action

Explain what you attempted to do.

04

Result

Describe what the application or wallet displayed.

05

Evidence

Add relevant public transaction information.

Responsible security disclosure

Report potential vulnerabilities privately.

Do not publish exploitable details before the issue can be reviewed. Select “Security disclosure” in the contact form and provide controlled reproduction steps, potential impact and supporting technical evidence.

Submit Security Report Read Security Guide
Security report structure
01
Affected component

Identify the interface, contract, repository or workflow.

02
Reproduction steps

Describe how the issue can be observed safely.

03
Potential impact

Explain which users, assets or functions may be affected.

04
Technical evidence

Include relevant code references, logs or public transaction data.

Support boundaries

What Bunny support can and cannot do.

Bunny can explain documented protocol workflows, but it cannot take control of a wallet or reverse blockchain settlement.

Support can help with

Documented Bunny workflows and public information.

  • Locating official Bunny resources
  • Explaining documented application workflows
  • Clarifying protocol terminology and transaction states
  • Reviewing publicly available transaction context
  • Directing users to security and educational resources
  • Receiving structured technical and partnership inquiries
Support cannot

Control wallets or guarantee financial outcomes.

  • Request or recover a wallet recovery phrase
  • Access a user’s private key or sign a transaction
  • Reverse a confirmed blockchain transaction
  • Guarantee token liquidity, value or profit
  • Recover assets sent to an incorrect address
  • Replace independent legal, tax or financial advice

Self-service resources

Find answers before submitting a request.

Use the relevant Bunny resource for educational, technical or security information.

01 / LEARN

Knowledge Base

Practical guides covering wallets, DEX transactions, liquidity pools, smart contracts and token launches.

Open Knowledge Base
02 / TECHNICAL

Documentation

Protocol architecture, transaction lifecycle, wallet interaction and developer concepts.

Open Documentation
03 / SECURITY

Security Guide

Domain verification, wallet protection, token approvals, contract checks and responsible disclosure.

Open Security Guide
04 / SOURCE

Bunny on GitHub

Open-source direction, repository structure, versioning and contribution guidance.

Open GitHub Overview
05 / PROTOCOL

Protocol Overview

Understand how the Bunny interface, wallet, smart contracts and blockchain settlement connect.

Open Protocol Overview
06 / RISK

Risk Disclosure

Review smart-contract, market, liquidity, network and operational risks before using DeFi.

Read Risk Disclosure

Contact FAQ

Common questions before sending a message.

What information should I include in a support request?
Identify the Bunny module, blockchain network, intended action, actual result and any relevant public transaction hash. Do not include confidential wallet credentials.
Should I provide my wallet recovery phrase?
No. Bunny will never need a private key or recovery phrase to review a support request. Anyone requesting those credentials should be treated as suspicious.
Can Bunny reverse a completed blockchain transaction?
No. Confirmed blockchain transactions may be irreversible. Bunny cannot alter network settlement or recover assets from an incorrect destination.
How should I report a security vulnerability?
Select “Security disclosure” in the contact form and provide the affected component, controlled reproduction steps, potential impact and supporting technical evidence.
Can I submit a partnership proposal?
Yes. Select the partnership category and explain the organization, proposed collaboration, technical relevance and intended contribution to the Bunny ecosystem.
Can support guarantee that a token is safe?
No. Token and smart-contract verification can reduce uncertainty, but no support process can guarantee security, liquidity, legality or future market value.
Where can developers find technical information?
Use the Bunny Documentation page for architecture and integration concepts, and the GitHub page for open-source development and repository guidance.
Does Bunny provide financial or legal advice?
No. Bunny provides protocol information and educational resources. Users and project teams should obtain independent professional advice appropriate to their circumstances.

Contact Bunny Financial

Send a clear request through the official form.

Submit your message or review the Knowledge Base before contacting support.

Open Contact Form Open Knowledge Base